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Knowledge Management Products from West, LexisNexis and Interwoven

September 19, 2008

A recent question posted to the LinkedIn.com Knowledge Management for Legal Professionals discussion board prompted me to write about the West km 4.0 version from West, a Thomson Reuters Business in relation to the new product called Lexis Search Advantage offered by LexisNexis through a partnership with Interwoven.

West km has evolved through the years to the current 4.0 version. They really got the user interface and functionality right with this version plus they have also released web services (API) which should make integrating content from the work product retrieval/precedent collection into practice and client pages (as well as other venues) quite easy.   The folks at West have been working with vendors (e.g., Recommind) on behalf of clients to develop integration between West km and whatever application their clients are using.  George May, Vice President, Product Development, talked about 4.0 at LegalTech 2008.

More recently, the release of Lexis Search Advantage looks interesting as well. The current version is implemented using Interwoven’s Universal Search Interfacealthough Lexis says it will work with other document management system/search vendors. While it works with the Interwoven DMS, you don’t have to have Interwoven to use it.  It appears to use the Web Services Toolkit that Lexis has been providing to corporate clients for years.  With this implementation, they’ve done the web services work for you, providing integration between your document management system, intranet, Lexis and more (it appears to be limited only by your (and my imagination)).

The LexisNexis Total Search KM product has been lagging far behind West km in actual use by law firms and in features & functionality.   With this new product they’ve jumped light years ahead of themselves making me wonder how long Total Search will be offered.

What occurs to me about the two products is that we are finally getting to a point of merging document generation and research in ways not even thought of in the past. They key is the merging of internal and external content.  WPR systems that stand apart from the research system the firm uses are no longer a viable alternative. 

At the same time, we now have the technology to match up work-flow with information at the point of need.  What does this mean? Whether we pull the tools together to integrate the vendor content with firm documents and systems or, the vendors themselves do it, it is the future.

~ Nina Platt

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3 Comments
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  1. KM Product Discussion on New NPCI Blog « The Law Firm Intranet

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